What Info Does LegendPlay Collect?
The primary type of information LegendPlay collects about you is the data you provide directly. You supply it when interacting with specific site features. For example, when you create and verify a LegendPlay account, you may need to submit a passport, government ID, or driver’s licence.
Some information is transmitted to LegendPlay automatically. This can include your IP address, operating system, the device you use to access LegendPlay, crash reports (if the platform fails while you’re using it), and other technical details.
LegendPlay occasionally obtains information about you from third parties. For instance, the platform may request data from payment processors about customers when required to comply with AML and KYC procedures.
Legality of Processing Your Data
The primary legal basis for LegendPlay to process your information is the contract you enter into during registration. In addition, LegendPlay is reported to be subject to AML and KYC obligations under its Curaçao gaming licence; these obligations permit the platform to collect certain data (notably payment and identity details) for compliance purposes.
How the LegendPlay App Uses the Collected Data
Why is so much information collected about you? LegendPlay uses it to:
- Determine whether you are eligible to use the app: the LegendPlay application needs to verify that you are of legal gambling age in your province and reside in an accepted jurisdiction;
- Fulfil legal obligations: LegendPlay must carry out AML and KYC checks (as required by its reported licence), which necessitate collection of payment and identity data;
- Provide support: if you encounter a technical issue, details about your system or payments can help LegendPlay support staff resolve your problem;
- Improve LegendPlay: by collecting and analyzing your interactions with the platform, LegendPlay can optimise its features and performance;
- Support responsible gaming: by monitoring how much time you spend on LegendPlay, the site’s specialists can better identify potential problem gambling and offer assistance;
These and other privacy policy provisions may change at any time. If that occurs, LegendPlay will notify you and provide the updated information.
Sharing Your Personal Data
Under LegendPlay’s privacy policy, the platform may share your personal data. Who may receive it? Primarily, your information can be shared with other companies within the LegendPlay corporate group and with service providers (payment processors, game providers, etc.).
LegendPlay may also disclose data to regulators, law enforcement agencies, government bodies, courts, fraud prevention organisations, licensing authorities, eSports governing bodies, and similar entities where required for AML, KYC and legal compliance.
How LegendPlay Protects Your Data
The platform stores a large amount of sensitive information that demands strong protection. To ensure this, LegendPlay uses encryption. Standard TLS (Transport Layer Security) is applied when you submit data and while it is stored within LegendPlay.
In addition to encryption, LegendPlay employs conventional network security controls. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained according to industry best practices. To enhance network security, LegendPlay has a dedicated team that continuously monitors security systems, event logs, alerts and notifications from all systems to detect and manage threats.
Moreover, LegendPlay limits access to your data. Only a small number of company employees, contractors and agents can view the information you provide.
Data Retention
You can delete some of the data you’ve shared with LegendPlay at any time; some data is removed automatically; the remainder is retained for as long as LegendPlay requires. Typically, this is to comply with legal obligations that require LegendPlay to perform AML and KYC procedures (both of which need your information).
Your Rights Towards Your Shared Data
Here are some of your main rights regarding your personal information shared with LegendPlay:
- To be informed about what information about you is stored by LegendPlay;
- To correct information that is inaccurate or misleading;
- To request LegendPlay to delete all data about you if it is no longer necessary for processing, you have a legal basis for the request, your data has been processed unlawfully, etc.;
- To request LegendPlay to restrict the processing of your information;
- To file a complaint with your local data protection authority.
If you want to make any of these requests, send a corresponding message to [email protected].